Privacy Policy

Effective Date: March 2026

Clinic: Osteopathy First — Dr. Geid

Address: Queen's Medical Centre — Unit C105, 666 Appleby Line, Burlington, ON

1. Information We Collect

We collect personal information that you voluntarily provide when booking appointments, contacting us, or using our services. This may include your name, email address, phone number, health history, and treatment records.

2. How We Use Your Information

Your personal information is used to provide osteopathic and craniosacral therapy services, manage appointments, communicate with you about your care, process payments, and comply with legal and regulatory requirements in Ontario.

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this policy. You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.

4. Disclosure of Information

We do not sell, trade, or rent your personal information. We may share information with third-party service providers who assist in operating our clinic (e.g., JaneApp for booking, payment processors), and as required by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Retention

We retain personal health information in accordance with Ontario's Personal Health Information Protection Act (PHIPA) and the regulations of the College of Registered Manual Osteopaths.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at [email protected] or call 365-297-7572.

8. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand how visitors interact with our content. These tools collect anonymised data and do not identify individual users.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact

For questions about this privacy policy or your personal information, contact:

Osteopathy First — Dr. Geid
Queen's Medical Centre — Unit C105, 666 Appleby Line, Burlington, ON
Phone: 365-297-7572
Email: [email protected]